We all  know a business process is a set of steps or tasks that you  use repeatedly to create a product or service. When processes work well, they can significantly improve efficiency, productivity, and customer satisfaction.

However, processes that don’t work can cause frustration, delays, and financial loss.

To improve a business process, follow these steps.

1. Map processes
2. Analyse the process
3. Redesign the process
4. Acquire resources
5. Implement and communicate change
6. Review the process

New goals, new technology, and changes in the business environment can all cause established processes to become inefficient.