Fruitico’s CEO Roger Fahl had a QA systems Audit for Coles and Woolworths certification recently.
Roger explained “We were asked by the auditor to do a product recall audit under the following conditions;
They had done a field walk and had spoken with Packer 23 ( Carly ) so they asked me to trace all trays packed by Packer 23 as she had presented with ( Hep A ) and needed all product recalled. We had to show we could trace the product in under 4 hours.
3 minutes later we presented a report from ABC Pack showing all pallets packed for the season that contained packer 23, what storage location they were in or what despatches they were allocated to”.